Cookie Policy
What we store in your browser, why, and how you choose.
Last updated: September 2026
Effective: 27 September 2026
Olympus Pay Proprietary Limited · BW00009700756
Is an admitted member of the Bank Of Botswana Regulatory Sandbox
01
What cookies are
Cookies are small text files that a website stores on your device. Websites use them to keep you signed in, to remember choices and, on some sites, to measure visits or show advertising. Browsers also offer similar storage, which this policy also covers.
02
What we use, and what needs your consent
If we ever add analytics or marketing storage, it will stay off until you agree, and we will update this policy first.
| Category | What it does | Do we use it? |
|---|---|---|
| Strictly necessary | Keeps you signed in, protects your session and remembers your cookie choice | Yes. Always on, and it does not need your consent |
| Functional | Remembers settings and keeps things you used, such as your last help chat | Yes, but only if you agree |
| Analytics and performance | Measures how a site is used | No. We do not use any today |
| Advertising and marketing | Shows relevant ads and measures campaigns | No. We do not use any today |
03
Your choices
- The first time you visit, a notice asks you to choose. Reject, customise and accept are equal buttons. Nothing optional is switched on beforehand, and you can use everything whichever you choose.
- We remember your choice in one cookie, olp_consent, for 180 days. It is shared across the Olympus websites and apps on olympuspay.co, so you choose once. After 180 days, or if the list below changes, we ask again.
- You can change or withdraw your choice at any time from “Cookie settings” on the sign-in pages and in your account menu. Switching a category off also deletes what it stored on this device.
- We honour the Global Privacy Control signal from your browser: it keeps optional storage off unless you choose to switch it on.
- To show what you agreed to and when, we keep a record of each choice: a random identifier, your choices, the version of this policy, the time, the page you were on, a one-way hash of your IP address and your browser type. It is used only for this purpose and kept for three years.
04
Everything this site stores
Strictly necessary items do not need your consent, because without them you could not sign in or keep your choice. We do not use them for advertising or to follow you across other websites.
| Name | Purpose | Type | Category | How long |
|---|---|---|---|---|
| olp_consent | Remembers your cookie choices so we do not ask again on every page. Shared across olympuspay.co. | Cookie, first party | Strictly necessary | 180 days |
| sb-…-auth-token | Keeps you signed in and secures your session. | Cookie, first party | Strictly necessary | Until you sign out or the session expires |
| olympus_active_merchant | Remembers which of your businesses you are working in. | Cookie, first party | Strictly necessary | Until you sign out |
| api-key-secret:… | Passes a newly created API key from one page to the next so it can be shown to you once. Removed as soon as it is shown. | Browser storage, first party | Strictly necessary | Until you close the tab |
| Cloudflare Turnstile | The human check on sign-in and sign-up may store a short-lived security token from Cloudflare to show you passed it. Set only on those pages. | Cookie, third party | Strictly necessary | Session |
| olp.help.merchant | Lets the Athena help chat continue where you left off when you come back. | Browser storage, first party | Functional (with your consent) | Until you clear it or start a new chat |
| olympus_merchant_team_invite_token | Keeps the team invitation you opened until you have signed in and joined, then it is removed. | Browser storage, first party | Strictly necessary | Until you join or clear it |
| olympus_merchant_referral_code | Remembers which referral link brought you here, so the person who referred you gets credit when you sign up. Only stored if you agree. | Browser storage, first party | Advertising (with your consent) | Until you sign up or clear it |
05
Pages run by other companies
Some pages are run by payment providers, for example a hosted checkout page. They can set their own cookies under their own policies, and we do not control them. We ask our providers to keep to the same minimum.
06
Controlling storage in your browser
- Most browsers let you block or delete cookies and clear site storage in their settings.
- If you block the necessary cookies you will not be able to sign in, and we will not be able to remember your choice.
- Without your agreement to functional storage, the help chat still works but forgets the conversation when you close the page.
07
The rules we follow
Where the law requires your consent for storing information on your device, we ask for it first. That includes Botswana’s Data Protection Act, South Africa’s Protection of Personal Information Act, the UK Privacy and Electronic Communications Regulations and UK GDPR, and the EU ePrivacy rules and GDPR, depending on where you are. Storage that is strictly necessary to give you a service you asked for does not need consent. You can withdraw consent at any time without affecting what happened before.
08
Contact
Questions about cookies or your data: privacy@olympuspay.co. Our Privacy Policy explains how we handle personal data, including your rights to access, correct and erase it.
Olympus Pay Proprietary Limited
Registration No. BW00009700756
Admitted member of the Bank of Botswana Regulatory Sandbox. Services are provided under conditions set by the Bank of Botswana.
For enquiries: legal@olympuspay.co
For data requests: privacy@olympuspay.co
For complaints: complaints@olympuspay.co